Add, Remove, & Change Meeting PIN
  • 31 Jul 2023
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Add, Remove, & Change Meeting PIN

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Article Summary

Keep your meetings protected with a personalized PIN code that ensures a secure and interruption-free meeting.

Our randomized PIN numbers guarantee maximum security, eliminating the risk of common and easily guessed pins like 12345.

Let's go over how this works.

Who Can Use This Feature
Meeting PINs are available to all Dialpad Meetings Users.

Add a PIN

Users on a Dialpad Meetings Business plan can choose whether they would like to require a PIN in order for participants to join their meeting. 

PINs are mandatory for Users on a free Dialpad Meetings account. 

To enable a PIN:

  1. Select Menu from your Dialpad Meetings Dashboard
  2. Select Settings
  3. Navigate to Meeting
  4. Slide the toggle beside Require a PIN to Join?
    Meetings_PIN.png 
  5. Confirm the changes 

Under Phone number, Dialpad now displays the randomly selected 5-digit Participant PIN and Organizer PIN for your meetings. 

Meeting_pins.png

When enabled, you'll be prompted to enter the Organizer PIN whether you're calling from the Organizer phone number or not.

Remove a PIN

Only Users on a Dialpad Meetings Business plan are able to remove mandatory PIN requirements.

If you are on a free Dialpad Meetings plan, you'll need to upgrade your account before being able to remove Participant and User PINs.

To remove a PIN, head to your Dialpad Meetings dashboard;

  1. Select Menu
  2. Select Settings 
  3. Navigate to Meeting
  4. Turn off the toggle beside Require a PIN to join?

Meeting_PIN_off.png

Note:
If your Company Admin has set a mandatory PIN requirement for all team members, will not be able to change this setting.

Change a PIN

Dialpad Meetings Business and Dialpad Meetings Free accounts are able to change PINs.

PIN numbers are 5 digits long, and are randomly generated by Dialpad — Users cannot choose their own pin. 

To change your Meeting PIN, head to your Dialpad Meetings dashboard:

  1. Select Menu
  2. Select Settings 
  3. Navigate to Meeting
  4. Select Change beside the Organizer PIN or the Participant PIN
    Meetings_change_pin.png
  5. Confirm any changes
  6.  Dialpad will generate a new PIN 

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