Meetings Permissions - Accidentally Hit Deny in Browser
    • 29 May 2023
    • 1 Minute to read
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    Meetings Permissions - Accidentally Hit Deny in Browser

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    Article summary

    We've all been there, you're moving quickly to join a conference and accidentally hit 'deny' when launching Dialpad Meetings on your browser. Don't worry, it's an easy fix!

    Let's go over how you can resolve this in just a few steps.

    Firefox

    To resolve a denied access on Firefox:

    1. Click on the lock icon on your URL bar
    2. Under Permissions click on the drop-down menu
    3. Select Allow
      DPM_Firefox_permissions.png

    Once this is done, try reconnecting with your mic and speakers again. 

    Microsoft Edge

    To resolve denied access in an Edge browser:

    1. Click on your Start Menu 
    2. Select Settings( that's the gear icon)
    3. Select Privacy
    4. Select Microphone
    5. Navigate to Microsoft Edge
    6. Toggle permissions ON
      DPM_edge_permissions.png

    Once this is done, try reconnecting with your mic and speakers again. 

    Safari

    To resolve denied access in a Safari browser:

    1. Click on Safari from the top of your Mac screen
    2. Navigate to Preferences
    3. Select Websites
    4. Select Microphone
    5. Navigate to meetings.dialpad.com
    6. Select Allow
      safari_permissions.png

    Once this is done, try reconnecting with your mic and speakers again. 


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