Join a Team
- 12 Oct 2023
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Join a Team
- Updated on 12 Oct 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
To join a team account on Dialpad, you can either directly use your credentials or accept an emailed invitation. If you receive an anonymous call, it is Dialpad testing your new phone number to ensure it is working correctly. This test call is made whenever a new number is assigned to a user.
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Once your Dialpad Administrator has created a team account, you can join the team by either:
- Logging into Dialpad directly with your credentials
- Accepting the emailed invitation
Frequently asked questions
Why am I receiving an anonymous call?
Don't worry, the anonymous call is Dialpad welcoming you to your new phone and making sure that the number is working.
Whenever a new number is assigned to a user. Dialpad will automatically reach out with a test call from an anonymous number to ensure that the number works and is being routed properly.
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