Adjust Your Dialpad Meetings Notifications

Customize and optimize. Dialpad Meetings is highly customizable to ensure you get the most out of every meeting and your daily workflow can run uninterrupted. 

Adjust your notifications to customize how you receive information when you receive a notification, and what each ping includes.

Let's take a look at how you can customize your Dialpad Meetings notifications. 

Customize your notifications

To customize your Dialpad Meetings notifications, head to your Dialpad Meetings dashboard

1. Select Menu

2. Select Settings
   

3. Navigate to My Notifications 
   

   

4. Check the boxes beside the type of notifications you want to receive

Notification methods

Decide how you'd like Dialpad Meetings to notify you of an event. Dialpad offers two different types of notification methods:

1. Text

2. Email

In some cases, you can choose both text and email as the contact method.

Text notifications can be used when:

• A new meeting is scheduled.

• You want to be notified 5 minutes before a meeting.

• When a participant is in my waiting room.

• When a meeting summary is available.

  • Participants will only receive the meeting summary notification once the host or co-host has granted access.

Email notifications can be used when:

• A new meeting is scheduled.

• You want to be notified 5 minutes before a meeting.

• You want to receive product updates.

• When a meeting summary is available.

  • Participants will only receive the meeting summary notification once the host or co-host has granted access.

Choose which email and phone number you want to receive notifications to by enabling them in the Contact Information section of your settings. 

Participant notifications

Enable participant notifications to let people know when you've scheduled a meeting or give them a heads up that the meeting is about to start. 

If you're sending text notifications to customers, don't forget that this is considered Application-to-Person (A2P) messaging by U.S. carriers.

A2P requires compliance with the Telephone Consumer Protection Act (TCPA) and adherence to the Cellular Telecommunications and Internet Association (CTIA) guidelines, which means the recipient has the option to stop communications from that number or continue them again. 

Recipient Commands

After you've received a message from Dialpad Meetings, you have the option to enter one of three text commands: STOP, UNSTOP, or HELP. It's important to note that using these commands will also update your notifications settings. For example, if you reply to a message with the STOP command,  all text notifications will be disabled in your settings.

Stop

After you reply to a message with STOP (or CANCEL, UNSUBSCRIBE, END, QUIT), you will no longer notifications from Dialpad Meetings. Your number — along with organizer-specific communications — will be automatically disabled in your settings.

Help

When the HELP command is entered, you'll receive an automated message to contact support or visit dialpad.com for more information on your meeting.

Unstop

Sometimes, people change their minds — it happens. In that case, you have the option to reply with the UNSTOP command. That opts you back into receiving messages from Dialpad Meetings. Your notification settings will also be automatically updated to receive messages from the organizer again.