Adjust Your Dialpad Meetings Notifications
  • 30 May 2023
  • 2 Minutes to read
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Adjust Your Dialpad Meetings Notifications

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Article Summary

Customize and optimize. Dialpad Meetings is highly customizable to ensure you get the most out of every meeting and your daily workflow can run uninterrupted. 

Adjust your notifications to customize how you receive information when you receive a notification, and what each ping includes.

Let's take a look at how you can customize your Dialpad Meetings notifications. 

Customizing Notifications

From the Dialpad Meetings dashboard, navigate to Settings > scroll down to Notifications (at the bottom of the page).

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Notification Types

Contact method

  • Meeting created: text, email
  • Five-minute reminder: text, email
  • Someone on the line: text
  • Product updates: email

Decide how you'd like Dialpad Meetings to notify you of each event. In some cases, you're able to choose both text and email as a contact method.

Call summary

  • Send me the summary
  • Send Participants the summary (Dialpad Meetings Business only)
  • Text me the summary

Dialpad Meetings will distribute an email to the organizer and participants if you opt in, and you can also choose to receive a summary via text.

Contact information

In the Contact Information section, select which email addresses and phone numbers you'd like to receive notifications on.

Opting in and out of SMS messages

So you've registered for a service and now you're receiving SMS notifications from them for everything under the sun. To make matters worse, you don’t know how to stop the avalanche of texts. Sound familiar?

Dialpad Meetings (application) sends SMS messages to remind users of upcoming meetings. That Dialpad-to-SMS communication is considered Application-to-Person (A2P) by U.S. carriers.

Dialpad Glossary | Application-to-Person (A2P)
The activity of sending mobile messages from a business application, like Dialpad Meetings, to a mobile recipient.

A2P Requires compliance with the Telephone Consumer Protection Act (TCPA) and adherence to the Cellular Telecommunications and Internet Association (CTIA) guidelines, which means the recipient has the option to stop communications from that number or continue them again. 

Recipient Commands

After you've received a message from Dialpad Meetings, you have the option to enter one of three text commands: STOP, UNSTOP, or HELP. It's important to note that using these commands will also update your notifications settings. For example, if you reply to a message with the STOP command,  all text notifications will be disabled in your settings.

Stop

After you reply to a message with STOP (or CANCEL, UNSUBSCRIBE, END, QUIT), you will no longer notifications from Dialpad Meetings. Your number — along with organizer-specific communications — will be automatically disabled in your settings.

Help

When the HELP command is entered, you'll receive an automated message to contact support or visit dialpad.com for more information on your meeting.

Unstop

Sometimes, people change their minds — it happens. In that case, you have the option to reply with the UNSTOP command. That opts you back into receiving messages from Dialpad Meetings. Your notification settings will also be automatically updated to receive messages from the organizer again.

Note:
If you have a new account on Dialpad Meetings, you will be automatically opted out of SMS reminders. After all, it's important that we have permission to send you texts first. To opt into these reminders, navigate to Settings > Notifications and check the boxes for the text notifications you'd like to receive.

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