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Product Update Announcements
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Contents
Product Update Announcements
11 Articles
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Dialpad IP Address Change
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...
Updated on : 31 Oct 2023
Agent Permission Changes
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolli...
Updated on : 03 Apr 2024
Audible Off-Duty Notification
We’re on a mission to completely transform how the world works together, and our team works around the clock designing groundbreaking, unified products — all powered by the most advanced communications Ai in the world! We're always roll...
Updated on : 03 Apr 2024
Multiple Contact Center Live Call View Dashboard
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...
Updated on : 22 Jun 2023
Agent State Behavior Change
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...
Updated on : 03 Apr 2024
Agent Global DND and Personal Working Hours Behavior Change
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...
Updated on : 22 Jun 2023
Dialpad App Enhancements Fall 2022
Our team works around the clock to improve your Dialpad experience. We've made some changes to the Dialpad app, allowing you to personalize your workspace for your organization and users. While we do have an in-app tour of the enhancements, h...
Updated on : 05 Jun 2023
Change in Analytics Definitions
Dialpad takes user feedback very seriously, and we heard you say that you felt certain Dialpad call category names were unclear and not in line with industry standards. We took your comments to heart and so, we have reworked the foundation o...
Updated on : 22 Jun 2023
Introducing Dark Mode
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...
Updated on : 31 Oct 2023
Introducing Channel Threading
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling o...
Updated on : 25 Jul 2023
Improved Call Controls
We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rol...
Updated on : 17 Aug 2023