We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.
Update your desktop app, or visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.
Let's take a look at what's new in this release for June 13, 2022.
New
Contact Center
QA Scorecards Grader Role | We've launched a new role to further enhance your QA Scorecard experience. QA Graders can now be assigned Admin-level QA Scorecard permissions, without needing Office Admin-level access.
Critical Bug Fixes
UX glitch | The DND group toggle was sometimes toggling on/off without being selected. This has been fixed.
Other Improvements
We've also fixed some minor bugs, improving your overall experience with Dialpad.
Happy Dialing!