Dialpad is adding seven IP ranges for service traffic. Organizations using IP allowlists should add all ranges, retain existing Dialpad addresses, and permit applicable inbound and outbound traffic. Networks without IP restrictions need no action. Routing begins at least 90 days after announcement.
We're always working to improve Dialpad's reliability and performance so you can enjoy a smooth, uninterrupted experience.
As part of these improvements, we're adding a new range of IP addresses to support Dialpad traffic. Let's take a look at what's changing and whether you need to take action.
Who does this apply to?
This update applies to organizations that restrict traffic to or from Dialpad IP addresses. It may also affect third-party integrations that require specific IP ranges. We'll share more details and recommendations for outbound traffic in a separate announcement.
If your network doesn't use IP allowlists, no action is needed.
What is changing and why?
Dialpad is adding new IPv4 address ranges to support traffic to and from Dialpad services.
Here's what's changing:
| IP version | CIDR range |
| IPv4 | 103.35.124.0/22 |
| IPv4 | 185.91.8.0/22 |
| IPv4 | 170.10.192.0/19 |
| IPv4 | 207.189.144.0/23 |
| IPv4 | 209.127.80.0/20 |
| IPv4 | 2402:c580::/32 |
| IPv4 | 2a05:e580::/29 |
With this update, you may notice traffic to or from Dialpad using IP addresses within any of the ranges listed above.
Note
Currently, only 170.10.192.0/19 carries TEL/UV/UC traffic, but we recommend allowlisting all the ranges listed above to avoid potential connection issues if traffic moves to other ranges in the future.
Do I have to do anything?
If your organization restricts network traffic by IP address, ask your IT team to:
- Add all seven CIDR ranges listed above to your firewall allowlist.
- Make sure your firewall allows traffic to and from these ranges, where applicable.
- Keep any existing Dialpad IP addresses on your allowlist.
If your network doesn't restrict traffic by IP address, no changes are needed.
Note
Don't remove any existing Dialpad IP addresses from your firewall configuration. Keep your current allowlist entries and add the new range to avoid interruptions.
How can I see if I'm affected?
Every network setup is different, so we recommend checking with your IT team to make sure your firewall is ready for this change.
To check your configuration:
- Confirm whether your network restricts traffic to or from Dialpad IP addresses.
- Existing Dialpad IP addresses can stay on your allowlist. Check your firewall configuration before removing any addresses already covered by the new ranges.
If your firewall already allows the full range, you're all set!
Note
If you are impacted, please work with your IT team to update the firewall configuration.
When will this change take effect?
Dialpad won’t start routing traffic through the new IP address ranges until at least 90 days after the announcement.
We recommend updating your firewall settings in advance to help ensure uninterrupted access to Dialpad.