Use the Analytics menu to understand user performance across your team. Admins can see daily calls, minutes, and screen shares for both the entire team and individual users.
Analytics Menu Overview
From the Dialpad Meetings dashboard, select Menu and navigate to the Analytics menu by clicking its icon.
Admins can easily examine how their team used Dialpad Meetings in the last week, month, or three months (but without same-day data). The Analytics menu also includes a breakdown of total calls, call minutes, and screen shares by day.
Scroll to the Team Members section to view individual user performance. Dialpad Meetings organizes this data into calls, minutes, average call length, average participants, and total participants.
List of Available Metrics
- Total conferences
- Total conference minutes
- Total screen shares
- Total number of participants
- Total number of unique participants
- % of conferences that included screenshare
- % of conferences viewed online
- Average conference duration
- Average number of participants per conference
- Average rating
- Total number of ratings
Admins are able to view metrics for their whole team, or drill down to individual users within their team (including themselves).