Send & Receive Messages in Dialpad Meetings
    • 30 May 2023
    • 1 Minute to read
    • Dark
      Light
    • PDF

    Send & Receive Messages in Dialpad Meetings

    • Dark
      Light
    • PDF
    • New

    Article Summary

    Dialpad Meetings allows users to easily send and receive messages during a Meeting. To send a message, select Chat from the bottom bar, type your message, add an image or GIF and hit enter to send. Admins can mute team members if needed. Chat logs for Meetings can be found in the Meeting history tab by ensuring that chat logging is enabled. Images and GIFs are supported in PNG, JPEG, GIF and WEBP formats with an individual limit of 50 MB per image. These images will be accessible from chat logs in URL format for future reference.

    Want to ask questions during a presentation but don't want to interrupt?  Both Organizers and Participants can easily send and receive messages during a Meeting.

    Let's look at how to send messages in a Meeting.

    Who Can Use This Feature
    In-meeting messaging is available to all Dialpad Meetings Users.

    Send a Message in a Meeting

    To send a message during an active Meeting, select Chat from your bottom bar.

    send_message_in_meeting.png

    Type your message, add an image or GIF and hit enter to send. 

    If the slide-out menu appears, you'll receive messages there as well. Without the slide-out menu open, new messages are displayed in the top-right corner of Dialpad Meetings.

    Keep in mind that Admins are able to enable or disable chat for team members.

    Chat Logs for Meetings

    Looking for a log of messages from a Meeting? First, ensure that you've enabled this in your Meeting settings.

    enable_chat_logs.png

    Once you've done that, future message logs will appear in your Meeting history. 

    1. Select Menu from your Dialpad Meetings dashboard
    2. Select Meetings 
    3. Select the History tab
    4. Select Chat Log from the desired Meeting
      Meeting_chat_logs.png
    5. Download/view the chat conversation by clicking download_chat_log.png
    6. Your chat logs will open in a new browser tab
      chat_logs.png

    Frequently Asked Questions

    Can I send images or GIFs in the chatbox?

    Yes! Just drag the image in or click the "attach image" icon on the chat box and select the image you'd like to upload. From there, you’ll just need to hit send!

    There's a bit of a lag when I send an image in the chat. Is something wrong?

    Images won't send until they're fully uploaded. Allow some time for the image to upload and it'll send!

    What image file formats are supported? 

    You can upload up to 10 images with an individual limit of 50 MB in the chat. Right now, we support PNG, JPEG, GIF, and WEBP files.

    Will images/GIFs be accessible from the chat logs?

    Images and GIFs will be made accessible from chat logs in a URL format for future reference.


    Was this article helpful?