Send & Receive Messages in Dialpad Meetings

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Both the Organizer and all Participants are able to send and receive messages during a conference.

From an active conference, select Chat and enter a message, image, or GIF.

If the slide-out menu appears, you'll receive messages there as well. Without the slide-out menu open, new messages are displayed in the top-right corner of Dialpad Meetings.

Keep in mind that Admins are able to enable or disable chat for team members.

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Looking for a log of messages from a meeting? First, ensure that you've enabled this in your meeting settings. Once you've done that, future message logs will appear in call summaries.

 

Frequently asked questions

Can I send images or GIFs in the chatbox?

You definitely can! Just drag the image in or click the "attach image" icon on the chat box and select the image you'd like to upload. From there, you’ll just need to hit send!

There's a bit of a lag when I send an image in the chat. Is something wrong?

Images won't send until they're fully uploaded. Allow some time for the image to upload and it'll send!

What image file formats are supported? 

You can upload up to 10 images with an individual limit of 15 MB in the chat. Right now, we support PNG, JPEG, GIF, and WEBP files.

Will images/GIFs be accessible from the chat logs?

Images and GIFs will be made accessible from chat logs in a URL format for future reference. 

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