Mic Issues on Apple macOS & Microsoft Windows

macOS

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Navigate to System Preferences Security & PrivacyPrivacy.

From the list on the left, select Microphone. You'll see Dialpad in a list on the right alongside other installed apps.

Choose the empty checkbox for the Dialpad app to allow it to access the built-in microphone.

macOS Mojave, released in 2018, strengthened user security and privacy by barring apps from using the built-in microphone or FaceTime camera without your explicit consent. It applies to all versions of macOS from Mojave and later.

Windows

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Navigate to Settings PrivacyMicrophone.

Choose the toggle for Allow Desktop Apps to Access Your Microphone. It will allow the Dialpad app and other desktop apps to access the built-in microphone.

Please review this Microsoft Support article to learn more.

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