Mic Issues on Apple macOS & Microsoft Windows

  • Updated



Navigate to System Preferences Security & PrivacyPrivacy.

From the list on the left, select Microphone. You'll see Dialpad in a list on the right alongside other installed apps.

Choose the empty checkbox for the Dialpad app to allow it to access the built-in microphone.

macOS Mojave, released in 2018, strengthened user security and privacy by barring apps from using the built-in microphone or FaceTime camera without your explicit consent. It applies to all versions of macOS from Mojave and later.



Navigate to Settings PrivacyMicrophone.

Choose the toggle for Allow Desktop Apps to Access Your Microphone. It will allow the Dialpad app and other desktop apps to access the built-in microphone.

Please review this Microsoft Support article to learn more.