Dialpad App Requirements

Bring your own device and work the way you feel most comfortable.

Dialpad is available across all major operating systems. Users can choose our Native Desktop App or Chrome Web App on laptops and desktops running Microsoft Windows, Apple MacOS (formerly Mac OS X), and Google ChromeOS. Additionally, the Chrome Web Extension unlocks quick access to Dialpad directly from your web browser. Looking to take Dialpad on-the-go? Dialpad also offers a mobile app for iOS and Android devices.

To ensure the best possible quality of service while using Dialpad, and to take full advantage of our features, please be sure to review the following operating system versions and minimum hardware specifications.

Native Desktop App 

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⭐️  Dialpad Tip 

The system requirements detailed below are the hardware requirements to seamlessly operate the Dialpad App. They are not your total operating system requirements — for that, we suggest a minimum of 8GB of memory.

Windows 8, 10, 11 (32- and 64-bit):

  • +1 GHz processor
  • Minimum of 4GB of memory
  • 300MB of hard drive space

Mac OS X, macOS 10.11 (El Capitan) or later:

  • +1 GHz processor
  • Minimum of 4GB of memory
  • 300MB of hard drive space

Chrome OS:

  • +1 GHz processor
  • Minimum of 4GB of memory

To download and install the Native Desktop App on your Chrome, Windows, or MacOS device, click here.

 

Progressive Web App

To get started with the Progressive Web App, navigate to dialpad.com/app and click the small download icon (Screen_Shot_2022-04-27_at_12.02.41_PM.png found at the top right of the URL field) and click "Install." The app will launch automatically. 

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Windows 8, 10, 11 (32- and 64-bit):

  • +1 GHz processor
  • Minimum of 2GB of memory
  • 300MB of hard drive space
  • Chrome Web Browser (version less than 1-year-old)

Mac OS X, macOS 10.11 (El Capitan) or later:

  • +1 GHz processor
  • Minimum of 2GB of memory
  • 300MB of hard drive space
  • Chrome Web Browser (version less than 1-year-old)

Chrome Web Extension

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Windows 8, 10, 11 (32- and 64-bit):

  • +1 GHz processor
  • Minimum of 2GB of memory
  • 300MB of hard drive space

Mac OS X, macOS 10.11 (El Capitan) or later:

  • +1 GHz processor
  • Minimum of 2GB of memory
  • 300MB of hard drive space

Chrome OS:

  • +1 GHz processor
  • Minimum of 2GB of memory

To add the Chrome Web Extension, click here and select Add to Chrome. Chrome will then insert the Dialpad extension alongside others in the top navigation bar.

Mobile App

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Smartphones:

  • iOS 14 or later
  • Android 8.0 Oreo or later

Check here to see if your iPhone is compatible with iOS 14.

Tablets:

  • iOS 14 or later
  • Android 8.0 Oreo or later

*Amazon tablets are not currently supported.

Check here to see if your iPad is compatible with iOS 14.

To download and install the mobile app, visit the Apple App Store or Google Play Store depending on which type of device you have. 

Chromebooks

Chromebooks come in a lot of configurations, and Chromebooks that do not meet the following standards are more likely to have call quality issues and slowness when attempting to multitask (using multiple tabs/apps).

  • Platform: Linux x86_64
  • Chrome Version: Latest (Menu > Help > About Google Chrome)
  • Chrome OS Version: Latest
  • Memory: 4GB
  • CPU: Intel(R) Core (TM) m3-6Y30 @ 0.90GHz

Unsupported configurations

Dialpad does not support using our services through any of the following tools:

  • Virtual Machines (VMs)
  • Virtual Desktop Interfaces (VDIs)
  • Remote Desktop Clients (RDPs)

Stay tuned for updates!

We'll update this Help Center article as Dialpad's app requirements change.

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