Before adding user permissions, make sure that your users:
- Accepted their emailed Dialpad invites
- Logged into Dialpad at least once
As long as those steps are complete, you're ready to add permissions. Let's take a look at how to do that.
Add or Remove User Permissions
From Dialpad.com, navigate to Admin Settings > Office > Users.
Choose which user you'd like to add permissions for, then select Options:
- Add UberConference
- Add Fax Line
- Add Desk Phone
- Add Extension
- Swap Phone Number
- Configure Integrations
- View User's Analytics
- Make Call Center Agent
- Make Department Operator
- Add Admin Privileges (create another Office Admins)
- Delete Account
- Proxy Login
You can also choose multiple users to add certain permissions for by selecting the empty checkbox to the left of their names. Scroll to the top of the page, and you'll Delete Users, Add Admin Access buttons.
To remove any permissions, you'll follow the same steps. From Dialpad.com, navigate to Admin Settings > Office > Users. Select Options and make the appropriate changes.