Sometimes a little face-to-face makes all the difference. Dialpad and Dialpad Meetings are fully integrated for videoconferencing, but you can also use the Dialpad app to launch quick, one-on-one video calls.
Let's take a look at video calls in Dialpad.
Start a Video Call
To start a video call from the Dialpad app, navigate to a conversation thread and select the More Menu beside the Video icon.
You have two options:
- Place the video call via Dialpad Meetings
- Place the video call via Dialpad
Select your preference and Dialpad will automatically dial your contact.
When the contact answers, their video will appear on the screen.
Receive a Video Call
To receive a video call, simply select Answer when you receive the 'Incoming video call' notification in the top-left corner of your Dialpad app.
You're also able to answer a video call using the pop-up alert from outside the Dialpad app.
If don't want to answer a video call, select Decline.
Video Call Controls
Controls available during a video call include:
- Mute/Unmute
- Video On/Off
- Screen Share
- Full Screen
- Pause
- Hang Up
Select View Conversation to open the conversation thread while communicating.
