Using Dialpad Meetings via the Dialpad App
- 14 Mar 2024
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Using Dialpad Meetings via the Dialpad App
- Updated on 14 Mar 2024
- 1 Minute to read
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Article Summary
The content explains how to start and join meetings using the Dialpad app. Admins can upgrade to Dialpad Meetings Business for additional features. To start a meeting, go to your profile in the app and select "Your meeting room." From there, you can invite participants. In the conversation view, you can launch Dialpad Meetings by selecting the video icon. Dialpad will automatically place you in the meeting, and others will be prompted to join via the conversation invite. You can also use the /meeting command to send meeting invites directly from the message field. Both Dialpad and non-Dialpad users can join meetings. Dialpad users can join from their app by selecting "Join Meeting," while non-Dialpad users receive invites via text or email with a URL, dial-in number, and PIN provided.
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Start and join meetings from anywhere including on the Dialpad app! The Dialpad Meetings free version is standard, but Admins can upgrade their Dialpad users to Dialpad Meetings Business and unlock additional capabilities.
Who can use this feature
Dialpad's integration with Dialpad Meetings is available to all Dialpad Ai Voice, Ai Sales, and Contact Center customers.
You also need to be a user in the United States or Canada, on fixed billing, and using v17.19.3 or higher of the Dialpad app.
Let's take a look at how to start and join a Dialpad Meeting.
Start & join a Dialpad Meeting (Organizer)
From your Dialpad profile
To launch Dialpad Meetings from the Dialpad app, go to your profile in the top right corner.
- Navigate to Your meeting room
- Select your Dialpad Meetings link to start the meeting
- Invite participants to your Dialpad Meeting
From the conversation thread view
To launch the Dialpad Meetings from the conversation view of your Dialpad app:
- Open a conversation
- Select the video icon
- Select Dialpad Meetings
That's it! Dialpad will automatically place you into the meeting and the other participants will be prompted to join via the invite inside the conversation.
Send a meeting invite
You can use the /meeting command as a Dialpad Meeting shortcut to invite participants directly from the message field.
Join a Dialpad Meeting (Participant)
Both Dialpad and non-Dialpad users can join a Dialpad Meeting.
Dialpad User
Dialpad users can receive a Dialpad Meetings invite from the conversation view of their Dialpad app.
Simply select Join Meeting.
Non-Dialpad User
Non-Dialpad users receive Dialpad Meetings invites via text or email.
The invite will include the Meeting's URL, dial-in number, and PIN (if required).
Visit this Help Center article to get answers for frequently asked questions.
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