Block a Number

Receiving unwelcome calls and/or messages? With call blocking, you can take back control of who contacts your line (includes fax numbers too). 

To block a number:

1. Navigate to the Conversation Thread>Profile>Edit
2. Scroll to the bottom of your screen and select Block Contact

You'll be presented with two options: block and allow voicemails or block all communications

Block & Allow Voicemails

• Your caller will be sent directly to your voicemail
• The call will be displayed in your call log
• The caller moves to the top of your Recent list
• If a voicemail is left, you'll receive a notification
• The contact will have the words Straight to Voicemail displayed beneath their name

Block All Communications

• Your caller will automatically receive a text to speech message: "Sorry, this number is not in service...Goodbye."
• No notifications are triggered
• The call is not displayed in your call log
• The contact will have the word Blocked displayed beneath their name

Need to unblock a contact? Navigate to back to the edit profile screen and select Unblock Contact.

Dialpad Tip: Blocking applies to both calls and messages, so a message sent from a blocked contact/number won't display on your end.

Have more questions about call blocking? Check out our FAQ.