---
title: "SMS Auto-Reply Message"
slug: "sms-auto-reply-message"
description: "Set up SMS Auto-Reply to let your callers know that you are unavailable or out of office."
tags: ["send a message", "send a text", "SMS auto-reply"]
updated: 2025-08-19T13:15:26Z
published: 2025-08-19T13:15:26Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Auto-Reply Message

Going on vacation? Tired of getting woken up by late-night text messages? Set an SMS auto-reply message for when you're outside of [personal working hours](/v1/docs/set-your-personal-working-hours) (out-of-office) or in [Do Not Disturb mode](/v1/docs/set-do-not-disturb-mode). Auto replies are also helpful if you're busy and need to inform people that you can't respond promptly.

Let's look at setting up our out-of-office responses.

> [!NOTE]
> Who can use this
> 
> SMS Auto-Reply messages are available for direct lines.

## Enable & create personal SMS auto-reply

To set up your SMS auto-reply for your messages, head into **Your Settings.**

1. Navigate to **Call Handling & Voicemail**
2. Navigate to **SMS Auto-Reply**
3. Check the box beside**SMS Auto-Reply**

![Your Settings page shows the option to enable SMS auto-reply for after-work hours. A sample message is shown as an example.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Create_Auto_SMS.png)
  1. Select **Automatically reply to messages when in Do Not Disturb mode,** or
  2. Select **Automatically reply to messages received outside of my personal working hours**.
4. Type your personalized message to send when SMS auto-reply gets activated — it cannot be any longer than 320 characters — and hit enter to save.

## How an SMS Auto-Reply appears

When you have your SMS Auto-Reply enabled, Users and non-users of Dialpad will receive the SMS auto-reply message. As long as you choose whether to activate it for outside of personal working hours or in Do Not Disturb mode, the SMS auto-reply message will get sent in the regular conversation thread view.

![Conversation window showing what an SMS auto-reply looks like when someone messages another user outside of their working hours.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Auto_SMS_Look.png)

If your SMS Auto-reply is more than 160 characters in length, it may be split into two messages. <input type="hidden" value="none" data-display="inline">

## Related

- [Text Message Campaign Registry for Dialpad Customers](/text-message-campaign-registry-for-dialpad-customers.md)
- [Shared Line Messaging](/send-receive-a-shared-line-message.md)
- [Set Call Routing Rules for Departments](/set-call-routing-rules-for-departments.md)
- [Send a Message](/send-a-message.md)