Sign a Data Processing Agreement (DPA)
  • 22 Feb 2024
  • 1 Minute to read
  • Dark
  • PDF

Sign a Data Processing Agreement (DPA)

  • Dark
  • PDF

Article Summary

To support our customers in complying with the General Data Protection Regulation (GDPR), we allow all company administrators to sign a Data Processing Agreement (DPA) for their company. 

Let’s look at how to accept your DPA and assign a Data Protection Officer and EU representative for your company.

Who can use this feature

Online DPA signing is available on all paid Dialpad accounts.

Sign a DPA

To review and accept a DPA, head to your Admin Settings from

  1. Choose the desired office
  2. Select Privacy and Legal 
  3. Select Review and Accept beside Data Processing Agreement
  4. Review the agreement 
  5. Select Accept

If you have accepted previous amendments to the agreement, you'll see them noted in the Reviewed column.


Dialpad, Inc. (“Dialpad”) uses certain subprocessors to assist in providing Services to our customers. Click here to learn more about Dialpad’s subprocessors.


In the Privacy & Legal section, you will also be able to assign representatives. To determine if you need a Data Protection Officer and/or EU Representative refer to the following definitions:

  • data protection officer (DPO) is the person designated, where applicable, to facilitate 
    compliance with the provisions of the GDPR. The GDPR defines the criteria and the conditions under which a data protection officer must be designated.
  • An EU representative is the person designated, where applicable, to represent customers not established in the EU with regard to their obligations under the GDPR.

 To add your representatives, select Add EU Representative and/or Add Data Protection Officer

  1. Enter their details
  2. Select Save

Data Protection Officers and EU Representatives can be edited at any time by selecting Edit to update the details.

Was this article helpful?