Sign a Data Processing Agreement (DPA)
    • 22 Feb 2024
    • 1 Minute to read
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    Sign a Data Processing Agreement (DPA)

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    Article summary

    To comply with the General Data Protection Regulation (GDPR), company administrators can sign a Data Processing Agreement (DPA). To accept the DPA and assign a Data Protection Officer (DPO) and EU representative, go to Admin Settings on Dialpad.com. Choose the desired office, select Privacy and Legal, and then Review and Accept the DPA. If you have accepted previous amendments, they will be noted. Dialpad uses subprocessors to assist in providing services, and information about them can be found on the website. In the Privacy Legal section, representatives can be assigned. A DPO is designated to ensure GDPR compliance, while an EU representative represents customers not established in the EU regarding their GDPR obligations. Representatives' details can be added or edited at any time.

    To support our customers in complying with the General Data Protection Regulation (GDPR), we allow all company administrators to sign a Data Processing Agreement (DPA) for their company. 

    Let’s look at how to accept your DPA and assign a Data Protection Officer and EU representative for your company.

    Who can use this feature

    Online DPA signing is available on all paid Dialpad accounts.

    Sign a DPA

    To review and accept a DPA, head to your Admin Settings from Dialpad.com.

    1. Choose the desired office
    2. Select Privacy and Legal 
    3. Select Review and Accept beside Data Processing Agreement
    4. Review the agreement 
    5. Select Accept


    If you have accepted previous amendments to the agreement, you'll see them noted in the Reviewed column.

    Subprocessors

    Dialpad, Inc. (“Dialpad”) uses certain subprocessors to assist in providing Services to our customers. Click here to learn more about Dialpad’s subprocessors.

    Representatives

    In the Privacy & Legal section, you will also be able to assign representatives. To determine if you need a Data Protection Officer and/or EU Representative refer to the following definitions:

    • data protection officer (DPO) is the person designated, where applicable, to facilitate 
      compliance with the provisions of the GDPR. The GDPR defines the criteria and the conditions under which a data protection officer must be designated.
    • An EU representative is the person designated, where applicable, to represent customers not established in the EU with regard to their obligations under the GDPR.

     To add your representatives, select Add EU Representative and/or Add Data Protection Officer

    1. Enter their details
    2. Select Save

    Data Protection Officers and EU Representatives can be edited at any time by selecting Edit to update the details.


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