At Dialpad, we support user-focused data privacy principles such as those embodied in the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). All of Dialpad’s products are compliant with these laws, and we provide our customers with the capabilities required to support their call participants.
Many common tasks, such as viewing or deleting account data and managing user accounts can be done immediately by your company’s Dialpad Administrator through the Administrator settings. To close your account, small customers (less than 5 users) can do so through their Administrator Settings. Larger customers should contact our Customer Care Team.
Dialpad company customers and end-users may file Data Subject Access Requests for disclosure, export, and deletion at the Dialpad DSAR Portal.
If you have any requests, please contact your Dialpad Admin or our Customer Care Team.