Receive a Message

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Messaging (chatting) is one of the easiest and quickest ways to grab your team's attention. 

Let's take a look at how you receive messages in Dialpad.

Receive a message

Dialpad stores all incoming messages in your Inbox, which you'll find at the top left of the Dialpad app. 

Simply head to your Inbox and select Messages to view all your messages.

Messages tab in the app inbox

Tip

The Unread tab is where you’ll find all your unread messages.

If you're working outside the Dialpad app and want to receive message notifications:

  1. Select Hardware Settings

  2. Select Customize notification & sounds

    Customize notification and sounds in hardware settings

  3. Select the checkbox for the notification that you want to receive

    App notifications and sounds settings

Visit the App Notifications Settings article to learn more.