Receive a Message
    • 17 Jan 2024
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    Receive a Message

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    Article summary

    Dialpad offers a convenient messaging feature to grab your team's attention quickly. Incoming messages are stored in the Inbox, located at the top left of the Dialpad app. To access it, simply select "Inbox" and then choose "Messages" to view new messages. If you're not using the Dialpad app and still want to receive message notifications, follow these steps: select "Hardware Settings," then "Ringing and Notification Settings," and finally, check the box next to the desired notification. For more detailed information, visit the provided article.

    Messaging (chatting) is one of the easiest and quickest ways to grab your team's attention. 

    Let's take a look at how you receive messages in Dialpad.

    Receive a message

    Dialpad stores all incoming messages in your Inbox, which you'll find at the top left of the Dialpad app. 

    Simply select Inbox to access it!

    Select Messages to see new (unread) messages.

    If you're working outside the Dialpad app and want to receive message notifications:

    1. Select Hardware Settings
    2. Select Ringing and Notification Settings
    3. Select the checkbox to the notification that you want to receive

    Visit the App Notifications Settings article to learn more.


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