Product Update Announcements

We’re on a mission to transform how the world works together, and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications AI in the world! We're always rolling out produc...

We’re on a mission to transform how the world works together, and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling out product ...

Best-in-class WFM In mid-October, we announced our acquisition of Surfboard , a leading cloud-native workforce management solution provider. We’ve invested heavily in expanding our contact center as a service (CCaaS) offering, and Surfboard’s WF...

The backstory We’re early Ai adopters. In 2018, we acquired TalkIQ with over four years of experience developing Ai technologies. Then we built the first Ai-powered customer communications platform and committed to non-stop innovation. Now Ai is...

We’re on a mission to transform how the world works together, and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling out produc...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications AI in the world! We're always rollin...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications AI in the world! We're always rollin...

We’re on a mission to transform how the world works together, and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling out produc...

On October 31, 2024, Dialpad will no longer have access to the OBiTALK web portal or the configuration utility for managing OBi devices. The OBi 3xx series and OBi 1000 series phones, which are part of the OBiTALK product line, reached their end of...

We’re not new to Ai. In 2018, we acquired TalkIQ, who had already invested four years into developing advanced AI technologies.  Then, we used our combined knowledge to build the first Ai-powered customer intelligence platform, launched Ai Con...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolli...

We’re on a mission to completely transform how the world works together, and our team works around the clock designing groundbreaking, unified products — all powered by the most advanced communications  Ai  in the world! We're a...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ...

Our team works around the clock to improve your Dialpad experience. We've made some changes to  the Dialpad app, allowing you to personalize your workspace for your organization and users.  While we do have an in-app tour of the en...

Dialpad takes user feedback very seriously, and we heard you say that you felt certain Dialpad call category names were unclear and not in line with industry standards. We took your comments to heart, and we have reworked the foundation on which...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling out...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always rolling ou...

We’re on a mission to completely transform how the world works together and our team works around the clock designing groundbreaking, truly unified products — all powered by the most advanced communications Ai in the world! We're always r...