Need to port a number from Poland? This guide will walk you through the process.
Supported number types
Dialpad can port the following Polish number (pl +48) types:
Geographic Number
Toll-Free Number
Required documents
In order to complete your port request, Dialpad requires the following documents.
LOA
Latest Invoice from current carrier
Note
In some cases, additional documentation may be requested after the port request is submitted.
Document list
Click the links below to obtain the LOA for your port request.
How long will it take?
The standard lead time (SLT) for a port request is:
15 business days for geographic numbers
15 business days for toll-free numbers
Additional time is added if there is a rejection for missing/incorrect information.
Porting requirements
Number portability for all number types is available via the larger operators but not available with all operators. Please enquire with the current number operator whether porting away is possible via them.
The full list of phone numbers you want to port, including the country code.
The LOA must be signed by the person who has administrative rights on the account with the current carrier.
Confirm that the requested numbers are configured correctly with your current carrier.
Check whether the numbers are part of a larger service configuration that requires additional numbers or account information to be included.
Allow enough lead time when selecting your requested port date to help avoid delays or rejection.
Possible port rejection reasons
Port requests can occasionally be rejected. To help avoid delays, review these common rejection reasons and double-check your information before submitting your request.
Incorrect end user name.
The number isn’t active.
Incorrect service address.
Active contract with the current carrier.
The requested number is part of a range of DIDs.
Incorrect number configuration with the current carrier.
Insufficient lead time.
Porting checklist
LOA is filled out, dated, and signed.
Latest invoice from current carrier.
All numbers are active with your current carrier.
Confirm that the requested numbers are configured correctly with your current carrier.
Check whether the numbers are part of a larger DID range or an active contract.
All numbers in your account are porting over, or you’ve disassociated them from the other numbers in your account with your current provider.
You've provided your preferred port date in compliance with the SLA.
Note
Dialpad will do its best to meet your requested port date, but it can't be guaranteed. If no date is provided, we'll port your numbers as soon as possible.
Cost
We charge a one-time porting fee for Poland. For more information please reach out to sales@dialpad.com.
More information
Be sure to read our Porting FAQs for more information on the porting process.