Network Testing

Dialpad has partnered with Visualware to make a network testing toolkit available for testing basic network behavior patterns for use in troubleshooting. We made this troubleshooting workflow so that you can test your connections and discover how ne...

Before you begin your network test, let's go over key points such as important terms. and browser viability.  Supported Browsers This test is designed to run in these browsers:  Chrome  Microsoft Edge (Chromium only, not ...

The network assessment test has two testing components: the Basic test and the Full Ports test. Check out the Before You Begin article to make sure you use a compatible browser and the best connection type for your situation. B...

Data means nothing if you can't interpret it!  We want to provide you with key information and context, but the details of your specific network configuration will have a significant impact on how to apply the suggestions. Please work with you...

A network test is like a health check for your internet connection, ensuring it's reliable and strong enough for seamless communication when using Dialpad. This article goes over the details of the Dialpad System Test and how to understand your resu...

Dialpad is  not designed to function over a VPN . If your company uses a VPN, please utilize a split tunnel and direct Dialpad traffic outside of the VPN. VPNs are usually configured at the headquarters or the network branch levels. Thi...

B Bandwidth The amount of data that can be carried from one point to another in a given time period (usually a second). Network bandwidth is usually expressed in bits per second (bps).   Bandwidth Limiting Limiting the data r...

Dialpad.com and all administrative settings in the web portal are fully supported on the following browsers: Google Chrome Apple Safari 9 or higher Microsoft Edge (Chromium-based) Note  Internet Explorer is no longer supported.&nbs...

Want to learn more? We've compiled a list of glossaries, and additional resources for more information on network configuration and maintenance. Dialpad Dialpad Self-Service Deployment Guide Network Recommendations Supported Desk Phones ...