Resources cover Dialpad deployment, network setup, devices, browsers, VoIP best practices, bandwidth, traceroute, jitter, manufacturer support, and VPN split tunneling. Dialpad does not support VPNs; required VPN traffic should use split tunneling.
Want to learn more? We've compiled a list of glossaries, and additional resources for more information on network configuration and maintenance.
Dialpad
- Dialpad Self-Service Deployment Guide
- Network Recommendations
- Supported Desk Phones
- Headset Recommendations
- Supported Browsers
- Desk Phones (FAQs)
VoIP best practices
- Five Best VoIP Practices to Follow for Quality and Reliability.
- 10 Best Practices for VoIP Success
- VoIP on Cisco Meraki: FAQ and Troubleshooting Tips - Cisco
- Wireless VoIP QoS Best Practices - Cisco Meraki
- VoIP Mechanic - "What is VoIP?"
General
- Capacity vs. Bandwidth: Why You're Not Getting What You Pay For
- In networking, what are bandwidth, latency, and speed?
Routes and traceroute
Jitter
- Network Jitter - Common Causes and Best Solutions | IR
- Network Jitter: How to Test, Measure, and Reduce Jitter in VoIP
Manufacturer support sites
VPN split-tunnel support
Dialpad (as with most VoIP providers) does not support VPNs. If a VPN is required for work, the Dialpad traffic should be routed through a split-tunnel configuration.