Your Team

Making the shift to an all-cloud platform like Dialpad means less friction between your business tools and increased productivity from your entire team.  Here's an example of a welcome email to share with the rest of your team. Feel free to copy th...

Teams dynamics change, but fear not, adding and removing Dialpad team members is easy. Let's dive into the details of updating your team.  Who can use this feature  Admins with an Ai Voice , Ai Sales , or Ai Contact Center license...

Dialpad lets you manage active users and reserved numbers within a single menu. You can see names, email addresses, numbers, license types, and other account details. Let's take a look at managing users in Dialpad. Who can use this feature ...

I added a duplicate account by mistake—what do I do? If you accidentally added a team member who already exists within your Dialpad account, don't worry. Since a team member can only be assigned to one office, we'll mark this on our end and ma...

Do you have an Executive Assistant? With Dialpad's Executive Assistant (EA) Pairing feature, you can assign a team member to handle your incoming calls, schedule meetings, help manage your call volume, and screen your calls. Let's dive into the de...

Need a quick rundown of all your users and room phones? No problem, Dialpad makes it easy to export your user list right from your Admin Portal.  Let's take a look at how this works.  Who Can Use This Feature Company Admins on all Dialpad pl...

Teams evolve and email addresses change as your business needs adapt. Not to worry, Dialpad ensures you are able to easily change a user's email address. Let's look at the different ways you can change a user's email address. Who can use thi...

With our MSI & PKG Installers, deploying Dialpad to your entire team just got a whole lot easier. MSI (Windows) and PKG (Mac) files create a scalable option for large organizations managing hundreds, or even thousands of user devices at any given t...