Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.
Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.
Let's take a look at what's new from our most recent release on May 21, 2024.
New
Delete Action Items on Ai Recap
You can now delete unnecessary Action Items from your Ai Recap. This lets you keep your Ai Recap clean and accurate, letting you focus only the most important Action Items. 
Critical bug fixes
Access playlist bug
Some users reported that they could not access admin recorded-calls that were shared to a playlist. This has been fixed!
Assign an agent bug
A few users reported that when they tried to assign an agent, the user's name or email did not appear in the search bar. We've fixed this.
View contact bug
Some users reported that when they viewed a contact's information, the app crashed. This has been fixed!
Other improvements
We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.
Happy Dialing!