Dialpad Release Notes 24.06.04

Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.

Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.

Let's take a look at what's new from our most recent release on June 4, 2024.

New

Ai Recap for Integrations

Enhance your workflow with Dialpad's AI Recap for ServiceNow and Microsoft Dynamics integrations! Log calls effortlessly and gain insights like action items, recaps, outcomes, purposes, AI CSAT scores, and playbook adherence. 

Improvement

EAP | Bulk Backup Call Recording for Coaching Teams

Bulk Backup Call Recording is now available for Coaching Teams! Enhance your team's training and performance by automatically backing up call recordings to a Google Cloud storage account.

Critical bug fixes

Create a contact bug

Some users reported that they were unable to create a contact without adding a phone number. This has been fixed!

Call history bug

A few users reported that they were unable to filter today's data on their call history. We've fixed this.

Voicemail bug

Some users reported that they were unable to receive voicemails. This has been fixed!

Other improvements

We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.

Happy Dialing!