- 19 Dec 2024
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Dialpad Everywhere FAQs
- Updated on 19 Dec 2024
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Dialpad Everywhere is a feature that allows users to enhance their calling experience. To access it, ensure you are using the correct version of Dialpad and try navigating away from the desktop app during an active call. It is compatible with both Mac and Windows, but not with Chromebooks. Users can add up to five integrations and can toggle the feature on or off through the Dialpad App Preferences. To enable it, select your avatar, go to Preferences, and check the box for "Launch immediately when starting or receiving calls." Additionally, users can set Dialpad Everywhere to launch with click-to-call by enabling the same option in their preferences. This feature is available across various plan types, making it accessible to a wide range of users. For further assistance, users are encouraged to reach out to support if they encounter issues.
You have questions, and we have answers!
Let's go over the most commonly asked questions about Dialpad Everywhere.
Why don't I see Dialpad Everywhere?
Make sure that you're on the latest available app version of Dialpad.
Next, navigate away from your desktop app during an active call.
If that doesn't work, please reach out to our Support Team directly.
Is it supported on Mac and Windows?
Yes! Dialpad Everywhere is supported on both Mac and Windows machines. You'll just need to have the native desktop app.
Do be aware that Dialpad Everywhere is not supported on Chromebooks (meaning the Chrome app isn't supported).
How many Integrations can be added?
You can add up to five integrations (G Suite or Office 365, Salesforce, Zendesk, and ServiceNow) to Dialpad Everywhere.
Can I toggle this feature on or off?
Yes — turn Dialpad Everywhere on or off from your Dialpad App Preferences:
- Select your avatar
- Select Preferences
- Select Other Settings
- Check the box beside Launch immediately when starting or receiving calls if you want to enable Dialpad Everywhere, or uncheck the box to turn it off
I want to launch Dialpad Everywhere when using click-to-call, is this possible?
Yes, check the Launch Immediately option in your App Preferences (as noted above).
Which plan types is this available on?
Dialpad Everywhere is available across all Dialpad plan types.