Ai Voice
    • 06 Oct 2023
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    Ai Voice

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    Article summary

    Legacy phone systems are outdated and lack new features. In contrast, a cloud-based platform offers voice, video, chat, SMS/MMS, and more with 100% uptime. It allows users to work from anywhere and syncs communication across platforms and devices in real time. The platform includes built-in Dialpad AI that transcribes calls and takes notes, as well as integrations with popular tools like Salesforce and Google Workspace. Setting up the platform is easy, and it supports IVR workflows and custom routing rules. With all these features, teams can collaborate effectively on a single platform.

    Legacy phone systems are obsolete (yes, we said it!) and haven’t offered new features since the 1930s when voicemail was invented. 

    Dialpad Ai Voice, on the other hand, does everything that a legacy phone system can do — and everything that it can’t. Voice, video, chat, SMS/ MMS and more — all with 100% uptime, so you don’t have to worry about dropped calls.

    Your phone system now works like you do — from anywhere, anytime. Thanks to our 100% cloud-based platform, your communication is synced across platforms and devices in real-time. 

    Let's go over a few highlights.

    Built-in Dialpad Ai

    Built-in Ai transcribes calls, takes notes, and tracks action items—so you can stay focused on the conversation. Our powerful, proprietary Ai transcribes your calls live and creates call summaries to ensure even the smallest details are not forgotten. 


    Integrate your favorite tools such as Salesforce, Office365, Zendesk and Google Workspace (and more!) Not only that, but you can still integrate with hard deskphones.
    Automatic user provisioning with G Suite, Office365, OneLogin, and Okta.

    Easy Set Up

    Talk, chat, and have video meetings using a single app. Dialpad will even work in your browser!
    Add hundreds, even thousands, of new users in less time than ever before.
    Use our IVR workflows or set up custom routing rules and forward callers to a specific device or team member.

    Bring teams together on a single platform, what are you waiting for? Start your free trial today!

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