Deskphone Admin Password

Forgot your Admin password? We've all been there. 

Company Admins can access their organization’s deskphone password directly from their Company Settings. This admin password applies to all deskphones activated with Dialpad.

Access deskphone admin password

To access the deskphone admin password, go to the Dialpad Admin Portal.

  1. Select My Company

  2. Select Deskphone Settings
    Deskphone settings page showing password field and reveal password option.

  3. Navigate to Deskphone Admin Password

  4. Enter your preferred password

That's it! The Deskphone Admin Password will be applied to all activated desk phones within the company and you can now log in using the default admin password.

Then, log in to the deskphone's web interface using ‘admin’ as your username and your assigned deskphone admin password.

Frequently asked questions

Is there a default password?

Yes. For all new and inactive Dialpad provisioned devices use the default password 3425723, that spells ‘Dialpad’ on a phone keypad.

Note

For new or inactive Grandstream HD ATA GXW42xx series, use the factory default password or the one you set manually.

Can I change my deskphone admin password?

No, the deskphone admin password cannot be changed.