Forgot your Admin password? We've all been there.
Company Admins can access their organization’s deskphone password directly from their Company Settings. This admin password applies to all deskphones activated with Dialpad.
Access deskphone admin password
To access the deskphone admin password, go to the Dialpad Admin Portal.
Select My Company
Select Deskphone Settings
Navigate to Deskphone Admin Password
Enter your preferred password
That's it! The Deskphone Admin Password will be applied to all activated desk phones within the company and you can now log in using the default admin password.
Then, log in to the deskphone's web interface using ‘admin’ as your username and your assigned deskphone admin password.
Frequently asked questions
Is there a default password?
Yes. For all new and inactive Dialpad provisioned devices use the default password 3425723, that spells ‘Dialpad’ on a phone keypad.
Note
For new or inactive Grandstream HD ATA GXW42xx series, use the factory default password or the one you set manually.
Can I change my deskphone admin password?
No, the deskphone admin password cannot be changed.