Add Local or Toll-Free Numbers
- 05 Jun 2023
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Add Local or Toll-Free Numbers
- Updated on 05 Jun 2023
- 1 Minute to read
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- DarkLight
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- New
Article Summary
Dialpad allows users to add local and toll free numbers to Shared Lines or individual users. To add a local number, head to the Admin Settings and select Departments > Department Info > Add a Number. For Team Members, go to Office Settings > Users > Options > Calling > Manager Phone Numbers and click Add a Number. To add a Toll Free Number for a Shared Line, navigate to the Shared Line and select Add a Number Toll Free. Dialpad will use an available license if possible or ask you to purchase an additional license for each number added.
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Dialpad lets you add local numbers to any Shared Line or user — toll-free numbers can only be added to a Shared Line.
Let's take a look at how to add local and toll-free numbers in Dialpad.
Who Can Use This Feature
Company and Office Admins can add local and toll-free numbers.
Add a Local Number
Shared Line
To add a shared line, head to your Admin Settings from Dialpad.com
- Select Departments
- Navigate to Department Info
- Select Add a Number
- Select Local from the drop-down menu
- Enter the number, then select Confirm/Purchase
Dialpad will use an available license if possible, or, you'll be asked to purchase an additional license designated for the local number.
Shared Lines and users can have up to 30 numbers (local or toll-free) each.
Team Member
To add a Team Member Number, head to your Admin Settings at Dialpad.com
- Navigate to Office Settings
- Select Users
- Choose the user, then select Options to access the drop-down menu
- Select Calling
- Select Manager Phone Numbers
- Click Add a Number.
- Enter the number, then select Confirm/Purchase
Dialpad will use an available license if possible, or you'll be asked to purchase an additional license designated for the local number.
Add a Toll-Free Number
Shared Line
To add a Toll-Free Number for a Shared Line, head to Dialpad.com and navigate to a Shared Line (in Admin Settings) and select Add a Number > Toll-Free.
Enter the number, then select Confirm/Purchase.
Dialpad will use an available license if possible, or you'll be asked to purchase an additional license designated for the toll-free number. Shared Lines and users can have up to 30 numbers (local or toll-free) each.
Note:
Adding local and toll-free numbers will incur additional feesgoes here
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