Number Management

Dialpad lets you add local numbers to any shared line or user — toll-free numbers can only be added to a shared line. Let's take a look at how to add local and toll-free numbers in Dialpad. Who can use this feature Company and office admins...

Removing numbers is a piece of cake, no matter if you are removing a local number, a toll-free number, or a secondary number. O nce you confirm the changes, your removed number will be placed in your Reserved Numbers for you to access later o...

Just because you were assigned a number in Dialpad doesn't mean you're stuck with it. Let's take a look at how to swap and reassign numbers. Who can use this feature Company and office admins on Standard, Pro and Enterprise plans can swap ...

User extensions not only allow your internal team a quick way to dial out to each other but can also be used as a quick way to route callers to your team via the dial-by extension directory on your Main Line, Department, or Contact Center. Let's...

While your team members will always have the option to use their personal number as their caller ID, Admins can also grant access to certain caller ID features. Let's dive into the details. Main line caller ID Admins can enable or disable t...

By adding a failover number, callers can still access your business' lines and/or team members in the rare case of a Dialpad outage. Calls to individual lines will be forwarded to the last forwarding number added to the user's account. Let...