Adjust Your Meetings Settings
    • 08 Jun 2024
    • 5 Minutes to read
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    Adjust Your Meetings Settings

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    • PDF

    Article summary

    Dialpad Meetings lets users adjust their meetings settings in a few clicks. You can modify your meeting URL, PIN settings, audio greeting, hold music, and other areas to customize the experience.

    From the Dialpad Meetings dashboard, navigate to Settings to see the full list of meeting settings.

    Meeting settings availability and customization options for individual users depend on the permissions enabled by your Admin. 

    Change meeting URL

    To change your meeting URL head to your Dialpad Meetings settings. 

    1. Navigate to Personal room URL
    2. Select Change 
    3. Enter the new meeting URL (minimum of 5 characters)
    4. Select Confirm 

    Changing the meeting URL will not redirect participants who've already received invitations with the previous meeting URL. You'll need to notify your participants of the change.

    Change meeting dial-in number

    Get in touch with our Dialpad Meetings Support Team to change your meeting phone number.

    You may, however, add a PIN as a requirement for participants to join your meetings. To enable this, head to your Dialpad Meetings settings

    1. Navigate to Dial-in Number
    2. Select the toggle to enable a PIN 
    3. Select Confirm 

     Dialpad Meetings will then display your Organizer and Participant PINs, and you can change them as needed. 

    Audio greeting

    Choose Dialpad Meetings' default "Joining meeting now" or select a custom greeting to play for participants before they join your meeting.

    If you'd like a custom audio greeting:

    1. Select Upload audio file 
    2. Select the file from your device 

    You'll need to be a Dialpad Meetings Business user to customize your greeting, and team members must first have custom hold music enabled by their Admin before making any changes.

    The audio file must be an MP3 and must not exceed 10MB in size.

    Hold music

    Choose hold music to play for participants before the meeting begins. Users can choose among a variety of sounds, including Dialpad Meetings' popular "I'm On Hold" track.

    Dialpad Meetings accepts custom hold music, too. To upload your own audio:

    1. Select Upload audio file button 
    2. Select the file from your device. 

    You'll need a Dialpad Meetings Business license to customize your hold music, and team members must first have custom hold music enabled by their Admin before making any changes.

    The audio file must be an MP3 and cannot exceed 10MB in size.

    Call recording greeting

    Choose to audibly inform participants when a meeting is being recorded. When enabled, all participants will hear 'This meeting is being recorded' when recording is turned on. 

    Don't forget to pay attention to your local legislation. If the audible call recording greeting is turned off and your state requires notification, you must verbally inform the meeting participants. 

    Auto-lock & waiting room

    Automatically lock a meeting after a certain amount of time passes from the start time and after any unlocks. Once a meeting is locked, Users who attempt to join your meeting will be sent to your waiting room, where they will wait until you permit them to join your meeting room. 


    Set a meeting to lock after 5 minutes, 10 minutes, 20 minutes, 30 minutes, 45 minutes, or 1 hour.


    Your hold music will play when anyone is in your waiting room. 

    Meeting countdown timer

    Set a meeting timer for the Organizer and all Participants to see. When enabled, an alert plays at the end of the countdown.


    Keep in mind that while the Organizer needs a Dialpad Meetings Business license, any Participant may view, set, and stop a meeting timer.

    Open meetings in

    Choose between automatically launching the Dialpad Meetings desktop app, or within the Dialpad App.

    Head to your Dialpad Meetings settings

    1. Navigate to Always open meetings in section
    2. Select the drop-down menu
    3. Select between Browser, Dialpad Meetings - Desktop App or Dialpad - Desktop App 


    Do note that some companies face compliance issues regarding browsers and cannot install third-party software like Google Chrome. The desktop hand-off feature allows the user to launch Dialpad Meetings from the desktop app, bypassing the browser.

    Other meeting settings 

    Customize your meeting settings with the following options:

    • Allow meetings to start without me: If turned on, meetings will start when multiple Participants join rather than placing them on hold until you (the Organizer) join
    • Allow anyone to screen share: If turned on, Participants can screen-share during your meeting
    • Enable automatic recording: If turned on, you (the Organizer) and all Participants will hear a prompt alerting that the meeting's audio and video is being recorded; video recording is limited to Dialpad Meetings Business
    • Enable automatic Dialpad Ai: If turned on, Dialpad Ai will automatically start transcribing meetings and store transcriptions in the call summary
    • Log meeting chat logs: If turned on, chat transcripts will be saved for each meeting and stored in the call summary
    • Anyone with a link can access recordings: If turned on, you (the Organizer) can share your call summary, which includes the option to play or download recorded audio, with Participants
    • Anyone with a link can access chats: If turned on, you (the Organizer) can share your call summary, which includes the option to view chat logs, with Participants
    • Play entry/exit chimes during call: If turned on, an entry chime will play for the first 5 Participants who join, and an exit chime will play for the last 5 Participants who leave; turning this off will only play for the first Participant in order to alert the Organizer
    • Auto-expand chat on the first message: If turned on, the chat side-bar will automatically expand into view upon receiving the first message
    • Allow capture of custom action items: If turned on, you (the Organizer) and Participants will be able to capture custom action items during your conferences
    • Allow co-hosts with access to organizer controls: allows other Participants to have Organizer privileges during an active meeting.
    • Turn off mic while joining a meeting: If turned on, your mic will automatically be muted when you join a meeting. 
    • Turn off camera while joining a meeting: If turned on, your camera will automatically be turned off when you join a meeting. 
    Some of these toggles require a Dialpad Meetings Business license, and team members may need to request them as an option through their Admin.

    Spam prevention

    Users can control what occurs when a 'spammy' call reaches their Dialpad Meetings meeting. Decide which types of callers are considered spam and how they're handled.


    Check out our help article here for more information. 


    Choose the language for Dialpad Meetings to operate in


    Time zone

    Choose the time zone and if your Dialpad Meetings account should display all time zones for participants.


    Lastly, also available on the settings page are your Notification options. 

    Check out how Meeting notifications work in this Help Center article.

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