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Add, Remove, & Change Meeting PIN

Keep your meetings protected with a personalized PIN code that ensures a secure and interruption-free meeting.

Our randomized PIN numbers guarantee maximum security, eliminating the risk of common and easily guessed PINs like 12345.

Let's go over how this works.

Who can use this

Meeting PINs are available to all Dialpad Meetings users.

Add a PIN

Users on a Dialpad Meetings Business plan can choose whether to require a PIN in order for participants to join their meeting.

PINs are mandatory for users on a free Dialpad Meetings account.

To enable a PIN, head to your Dialpad Meetings dashboard.

  1. Select Menu

  2. Select Settings

     Dialpad Meetings dashboard with the Menu open and Settings highlighted.
  3. Enable the toggle beside Require a PIN to Join?
    Dialpad Meetings Settings page showing the “Require a PIN to join?” toggle set to “Not required.”

  4. Select Confirm

Under Dial-in number, you'll now find the randomly selected 5-digit Participant and Host PIN for your meetings.
Dialpad Meetings Settings page showing required Participant and Host PINs.

When enabled, you'll be prompted to enter the Host PIN whether you're calling from the Host phone number or not.

Change a PIN

Dialpad Meetings Business and Dialpad Meetings Free accounts can change PINs.

PIN numbers are five digits long and randomly generated by Dialpad. Users can’t choose their own PIN.

To change your Meeting PIN, head to your Dialpad Meetings dashboard.

  1. Select Menu

  2. Select Settings

  3. Navigate to Participant PIN or Host PIN
     Dialpad Meetings Settings page showing Change options for Participant and Host PINs.

  4. Select Change beside the PIN you want to change

  5. Select Change PIN
    Confirmation dialog stating that a new participant PIN will replace the old one, with a Change PIN button.

That's it! Dialpad Meetings generates a new PIN for you.

Remove a PIN

Note

Only users on a Dialpad Meetings Business plan with the Meetings PSTN add-on can remove mandatory PIN requirements.

If you’re on a free Dialpad Meetings plan, refer to our Pricing Page to upgrade your account before removing Participant and User PINs.

To remove a PIN, head to your Dialpad Meetings dashboard.

  1. Select Menu

  2. Select Settings

  3. Disable the toggle beside Require a PIN to join?
     Dialpad Meetings Settings page with the “Require a PIN to join?” toggle highlighted and set to “Required.”

Note

If your Company Admin has set a mandatory PIN requirement for all team members, you won’t be able to change this setting.

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