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  1. Dialpad
  2. Contact Center and Ai Sales
  3. Admin

Admin

  • Create a Contact Center
  • Create & Manage a Department
  • Assign Agents to Contact Centers
  • Assign Operators to Departments
  • Manage a Contact Center
  • Queue Priority
  • Contact Center Dashboards
  • Geographic Routing
  • Differences Between Departments & Contact Centers

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