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  1. Dialpad
  2. Contact Center and Sell
  3. Admin

Admin

  • Differences Between Departments & Call Centers
  • Create & Manage a Department
  • Assign Operators to Departments
  • Manage a Call Center
  • Create a Call Center
  • Assign Agents to Call Centers
  • Queue Priority
  • View a Call Center Dashboard
  • Geographic Routing

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