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  2. Digital Experience

Digital Experience

Deliver personalized CX on any digital channel and learn alongside your clients with our Ai powered Self-Service Chatbot

Dialpad Self-Service

  • Getting Started with Dialpad Self-Service
  • Understanding Self Service Widget Usage
  • Setting up Dialpad Self-Service
  • Using Metrics to Improve your Dialpad Self Service quality
  • Importing Content to Dialpad Self-Service
  • Creating New Responses in Dialpad Self-Service

See all 8 articles

Digital Engagement

  • Setting Up Digital Engagement
  • Working as a Digital Engagement Supervisor
  • Digital Engagement Channels
  • Working as a Digital Engagement Agent
  • Digital Engagement Channel Configuration
  • Using the Digital Engagement Admin Portal

See all 11 articles

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