Number Management

Julia

Updated September 12, 2026 00:24

The Number Management page gives Company Admins a centralized view of all phone numbers associated with their company. This is especially helpful for organizations that need to manage their SMS Campaign(s).

From this page, admins can:

View a complete list of company-owned phone numbers
See whether a number is textable or not
Identify if a number is assigned to a user, department, or contact center
Check the associated brand, campaign, and use case for each number
Filter and sort numbers by registration status and assigned user
Export the number list for easier reporting and compliance

Let’s dive into the details.

Who can use this
Dialpad Company Admins can access the Number Management page.

View company numbers

To view all the phone numbers associated with your company, head to the Dialpad Admin Portal.

Select My Company
Select Number Management

Dialpad Admin Settings navigation sidebar under Company Settings, highlighting the "Number Management" tab.

Here, you can search for specific users, numbers, number types, and easily see which A2P messaging campaign the number is associated with.

Dialpad Number Management page showing a filter bar to search by phone number, assignee, number type, campaign, or registration status above a table of company numbers.

Finding specific numbers

Use the search and filter tools on the Number Management page to quickly find the numbers you need. Whether you're looking for unregistered numbers, assigned users, or numbers linked to a specific brand or campaign, these options help you narrow down the list quickly and easily.

The number management page offers the following search and filter tools.

Tool	Description	Notes
Search bar	Lets you search for specific users and specific numbers.	If a user is assigned to multiple numbers, you’ll see all of them listed in the search results.
Number type	Lets you find numbers based on their number type. Local Fax Toll-free SMS
Assigned to	Lets you find numbers based on who/what the number is assigned to. Reserved numbers Users Rooms Office mainlines Departments Contact centers
Registration status	Lets you find numbers based on the status of the SMS registration campaign they’re associated with. Registered In progress Unregistered Not applicable	If you don't have an SMS campaign, using this filter will not return any results.
Campaign	Lets you find numbers based on the SMS campaign they’re associated with.	If you don't have an SMS campaign, using this filter will not return any results.

Tip
Once you've applied one or more filters, select Reset to return to the full number list.

Export company phone numbers

Export a CSV file with a specific phone number or all company-owned phone numbers.

To export your phone numbers, go to Dialpad Admin Portal.

Select My Company > Number Management
Select a phone number(s) > Export selection

Top-right section of the Number Management dashboard highlighting the "Export All" button to download a CSV list of company numbers.

You can also select Export All to download all company phone numbers then, we’ll send you an email when your CSV file is ready to download.

Frequently asked question

Can I assign numbers from this page?

Not yet, but we’re working on it. Stay tuned as we add more functionality to this page.