Error 104 usually occurs during Dialpad maintenance or service interruptions. Check the status page or contact support with your touchscreen controller’s serial number.
Error 104
This error is most likely to happen when trying to connect during a Dialpad maintenance window.
Possible causes:
- Scheduled system maintenance.
- Service interruption.
Troubleshooting:
- Check the Dialpad status page for service notices and alerts.
- If there are no alerts posted, please contact support and provide them the serial number you see on your touchscreen controller device.