Poly Studio X : Error 101 — No IP address

Error 101

This error appears when the Poly device is unable to secure an IP address from the local network.

Possible causes:

• The Ethernet cable is partially or completely disconnected from the device or the nearest Ethernet port.
• The DHCP server is not reachable from the current connection.

Troubleshooting:

• Remove and re-insert the Ethernet cable.
• Replace the Ethernet cable.
• Check with the IT team about the local network status.