Error 100The Poly device cannot obtain an IP address due to Ethernet connection or DHCP issues. Reconnect or replace the cable and contact IT.
Error 100
This error appears when the Poly device is unable to secure an IP address from the local network.
Possible causes:
- The Ethernet cable is partially or completely disconnected from the device or the nearest Ethernet port.
- The DHCP server is not reachable from the current connection.
Troubleshooting:
- Remove and re-insert the Ethernet cable.
- Replace the Ethernet cable.
- Check with the IT team about the local network status.