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Dialpad Release Notes for 21.10.18

  • Updated


We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.

Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.

Let's take a look at what's new in this release for October 18, 2021.


Contact Center

Addressed an issue in Call History where filtering by a user and a coaching team would not find any calls. 

  • Note: this fix will only apply to calls as of Oct 18, 2021. To find calls from before then, simply search for just the user or the coaching team, instead of the user and a coaching team.