Dialpad Release Notes for 21.10.04

  • Updated




We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.

Visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.

Let's take a look at what's new in this release for October 4, 2021.


Ai Voice

The screenshare button is now hidden when a contact isn’t able to send/receive an SMS text. 


As part of Application-to-Person (A2P) guidelines, we’ve added the ability for recipients of SMS messages top opt-out, opt-back in, and get basic support information. 

Learn more about opting in and out of SMS messaging.

Contact Center

We've retired the Keywords tab from the available analytics dashboards.

Learn more about keywords and the analytics dashboard

Improvements & Fixes


  • Other stability improvements and bug fixes