Poly Studio X : Error 100 — No Physical Network Detected

  • Updated

Error 100

This error appears when the Poly device is unable to secure an IP address from the local network.

Possible causes:

  • The Ethernet cable is partially or completely disconnected from the device or the nearest Ethernet port.
  • The DHCP server is not reachable from the current connection.


  • Remove and re-insert the Ethernet cable.
  • Replace the Ethernet cable.
  • Check with the IT team about the local network status.