Poly Studio X : Error 100 — No Physical Network Detected
    • 02 Jun 2023
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    Poly Studio X : Error 100 — No Physical Network Detected

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    Article Summary

    Error 100

    This error appears when the Poly device is unable to secure an IP address from the local network.

    Possible causes:

    • The Ethernet cable is partially or completely disconnected from the device or the nearest Ethernet port.
    • The DHCP server is not reachable from the current connection.

    Troubleshooting:

    • Remove and re-insert the Ethernet cable.
    • Replace the Ethernet cable.
    • Check with the IT team about the local network status.

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