Manage Contact Labels

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Contact labels let users apply custom labels to personal and department contacts, allowing you to organize and search for contacts efficiently.

Let's dive into the details.

Who can use this feature

Customers with a Pro and Enterprise plan can use contact labels in Dialpad.

Create contact label

To create a contact label:

Tip:

New labels created will appear as an available selection for other contacts.

To remove a contact label:

Tip:

Labels are not deleted when removed from the contact; they'll remain available as a label for selection on other contacts.

Search labels to easily find all contents with the associated label.

Simply type the label into the Dialpad search bar to find contacts with the desired label.

Tip:

Contacts with multiple labels assigned will first display the matching label in search results.

Contacts can feature up to 20 custom labels each.

No, contact labels are created locally for each user and cannot be shared when searching labels.

Nope! Contact labels are case-sensitive in creation only. "Dialpad," for example, is not the same as "dialpad."

Yet using search for either of those two terms will return identical results.

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