Dialpad may engage and use third-party data processors with access to certain customer data (each, a "subprocessor") in order to support the delivery of our services. For example, we currently use subprocessors to provide infrastructure services and to help us provide customer support and email notifications.
Let's dive into the details.
What is a sub-processor?
When a data processor subcontracts some of the data processing to a third party, this person or organization is commonly referred to as a “sub-processor.”
Dialpad may engage and use third-party data processors with access to certain customer data (each, a "Sub-processor") in order to support the delivery of our Services.
For example, Dialpad currently uses sub-processors to provide infrastructure services, and to help us provide customer support and email notifications.
Prior to engaging any sub-processor, we undertake a thorough review to evaluate the privacy, security, and confidentiality practices of potential vendors that will or may have access to or process customer data.
Sub-processors used by Dialpad
Dialpad maintains contracts with each sub-processor to limit the processing of customer data to the extent necessary to provide the specified service, to ensure levels of privacy and security at least equivalent to those provided by Dialpad, and to minimize the amount of customer data that is processed.
Head to our Trust Center to see a list of the subprocessors we work with.