Send & Receive a Fax

Send a Fax

Before you can send a fax, you'll need your Administrator to add a fax line to your user account.

Click on Send a Fax to open a new Compose screen. From here you can either search the recipient's name or type their number manually.

Once you've selected your recipient, click on Upload a File to search through your own files. Our supported file types are:

  • .doc and .docx
  • .pdf
  • .ppsx
  • .ppt and .pptx
  • .tif
  • .jpg and .jpeg
  • .png
  • .xls and .xlsx
  • .txt
  • .html
  • .gif

As soon as you select the right file, it will automatically be sent as a fax.

You'll be able to view this transaction in the conversation thread, with a fax icon to show that your fax has been sent. 

Dialpad Tip: Files cannot exceed 10MB.

Receive a Fax

When someone sends you a fax, it will trigger an incoming message notification. Clicking on the notification will open the conversation thread where you can click on the fax icon to view.

We'll also send you an email notification, with a link to download the fax.


Have more questions about faxing? Check out our FAQ.