Dialpad Meetings Permissions for macOS Users

  • Updated

Dialpad Meetings offers a wide variety of incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace. 

With features like screen sharing and whiteboard collaboration, it does mean that you will need to configure specific settings to get the most out of Dialpad Meetings. 

Let's go over the required permissions and how to enable them.  

Microphone Permissions

To join a meeting, you'll need to enable microphone access — the rest of the permissions are optional (but highly recommended!)

Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable Dialpad Meetings to access your microphone:

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Microphone
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 

DPM_MAC_mic_permissions.png

If you will be using our Browser Applications, you'll need to enable browser microphone permissions.

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Microphone
  5. Check the boxes (or toggle the slider on) beside Chrome, Firefox and Safari

Browser-Specific Microphone Permissions 

Once OS-level permissions are provided, you need to provide page-specific permissions on the browsers. Every browser has different behavior, let's go over the most common browsers.

Google Chrome

When you join a Meeting via a Google Chrome Browser, you will automatically be prompted to enable your microphone permissions. Follow the prompt and select Allow.

chrome_DPM_permissions.png

To enable microphone permissions manually, click on the lock located in the URL address bar. Toggle-on microphone permissions.

DPM_chrome_permissions.png

You can also access the same settings from your browser settings. 

  1. Select Settings
  2. Select Privacy and Security
  3. Select Site Settings (chrome://settings/content)
  4. Search for Dialpad Meetings
  5. Enable Microphone

Safari

When you launch a meeting on Safari, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

safari_allow_mic_permissions.png

To enable microphone permissions manually, go to your Safari Settings. 

  1. Navigate to Websites
  2. Select Microphone
  3. Navigate to Dialpad Meetings
  4. Select Allow

Firefox 

When you launch a meeting on Firefox, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To avoid needing to re-set your Firefox permissions each time, select 'Remember this decision'

DPM_firefox.png

You can also access the same settings from your browser settings. 

  1. In the Menu bar at the top of the screen, click Firefox
  2. Select Preferences
  3. Select Privacy & Security 
  4. Navigate to  Permissions 
  5. Click the Setting for the Microphone option
  6. Select Allow from the drop-down menu beside Dialpad Meetings
  7. Select Save Changes

firfox_prompt_permission.png

Camera Permissions

You'll need to enable camera access to display your video during a meeting.

To allow Dialpad Meetings to access your camera:

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Camera
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 

DPM_Camera_permissions.png

Video conferencing is available on both the Native and Web apps, as well as on the browser and mobile apps.  

Screen Share Permissions

Screen sharing allows you to make your meetings more collaborative and interactive. 

To allow screen sharing, you'll need to provide Screen Recording permissions. 

  1. Select the Apple menu (the Apple icon on the top left of your computer)
  2. Select System Preferences
  3. Select Privacy and Security 
  4. Select Screen Recording
  5. Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad 
    • If you don't see the desired application, press ‘+’ and search for the respective application to add it.

Browser-Specific Screen Share Permissions 

Depending on your screen sharing has been enabled at a system level, you'll need to enable additional permissions on the browser level (depending on your browser).

Google Chrome

When using Google Chrome, if you have already enabled screen sharing on your system, you will not need to grant any additional permissions. If you have not, you will see a browser prompt instructing you to enable screen recording from your system preferences.

screenshare_chrome_permissions.png

Safari

Each time you share your screen using Safari, you will need to enable page-level permission.

Follow the prompts and select 'Allow to Share Window' or 'Allow to Share Screen'

allow_safari_screenshare.png

You can also enable screen sharing from your Safari Settings.

  1. Select Websites
  2. Enable for www.meetings.dialpad.com

Firefox

Each time you share your screen using Firefox, you will need to enable page-level permission.

Follow the prompts and select Allow.

firefox_browser_screenshare.png