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Dialpad Meetings Permissions for macOS Users

15 Mar 2024
4 Minutes to read

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Dialpad Meetings Permissions for macOS Users

Updated on 15 Mar 2024
4 Minutes to read

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Dialpad Meetings offers various incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace.

With features like screen sharing and whiteboard collaboration, you will need to configure specific settings to get the most out of Dialpad Meetings.

Let's go over the required permissions and how to enable them.

Who can use this feature

All Dialpad Meetings users must configure their unique microphone, camera, and screenshare permissions.

This article will guide you through the required permissions for macOS users.

Microphone permissions

To join a meeting, you'll need to enable microphone access — the rest of the permissions are optional (but highly recommended!)

Once you have provided microphone permissions, camera permissions are automatically granted.

To enable Dialpad Meetings to access your microphone:

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Microphone
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad

If you are using our browser applications, you'll need to enable browser microphone permissions.

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Microphone
Check the boxes (or toggle the slider on) beside Chrome, Firefox and Safari

Browser-specific microphone permissions

Once OS-level permissions have been provided, you must provide page-specific permissions on the browsers. Every browser has different behavior, let's go over the most common browsers.

Google Chrome

When you join a Meeting via a Google Chrome Browser, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To manually enable microphone permissions, click on the lock in the URL address bar and toggle-on microphone permissions.

You can also access the same settings from your browser settings.

Select Settings
Select Privacy and Security
Select Site Settings (chrome://settings/content)
Search for Dialpad Meetings
Enable Microphone

Safari

When you launch a meeting on Safari, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To enable microphone permissions manually, go to your Safari Settings.

Navigate to Websites
Select Microphone
Navigate to Dialpad Meetings
Select Allow

Firefox

When you launch a meeting on Firefox, you are automatically prompted to set your microphone permissions.

Simply follow the prompts and select Allow.

Select Remember this decision to avoid needing to re-set your Firefox permissions each time.

You can also access the same settings from your browser settings.

In the Menu bar at the top of the screen, click Firefox
Select Preferences
Select Privacy & Security
Navigate to Permissions
Click the Setting for the Microphone option
Select Allow from the drop-down menu beside Dialpad Meetings
Select Save Changes

Camera permissions

You must enable camera access to display your video during a meeting.

To grant Dialpad Meetings to access your camera:

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Camera
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad

Video conferencing is available on both the Native and Web apps, as well as on the browser and mobile apps.

Note:

Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable camera permissions within a specific browser, follow the steps noted above for microphone permissions, but select Camera instead of Microphone.

Screen sharing makes your meetings more collaborative and interactive.

To allow screen sharing, you'll need to provide Screen Recording permissions.

Select the Apple menu (the Apple icon on the top left of your computer)
Select System Preferences
Select Privacy and Security
Select Screen Recording
Check the boxes (or toggle the slider) beside Dialpad Meetings and Dialpad
- If you don't see the desired application, press ‘+’ and search for the application.

Tip:

Sometimes browsers reset permissions and they are not reflected in your system preferences. If ever you find that you are unable to screenshare, go back to your system preferences and disable and re-enable permissions. This most frequently occurs when you upgrade your system or browser.

Depending on your browser and if screen sharing has been enabled at a system level, you might need to allow additional browser-specific permissions for screen sharing.