Need a quick rundown of all your users and room phones? No problem, Dialpad makes it easy to export your user list right from your Admin Portal.
Let's take a look at how this works.
Available Datapoints
The exported data (sent via email in CSV format) provides the following information:
- target_id (user or room phone ID)
- type (user or room)
- primary_email (user's primary email)
- name (user or room phone name)
- state (active, invited, suspended)
- office_id
- office (name of the Office the user is assigned to)
- country
- date_added (invite/creation date)
- departments (Department IDs)
- department_names (name of the Departments the user or room phone is assigned to)
- emails (user's primary and secondary emails)
- phone_numbers (all numbers assigned to the user/room phone)
- fax_numbers (fax number assigned to the user)
- extension (user or room phones extension)
- licenses (users license type)
- office_admin (is the user an Office Admin)
- company_admin (is the user a Company Admin)
- cc_on-duty_status (is the user available or unavailable in a Contact Center
Export Company User List
To export your company-wide User List, head to your Admin Settings from Dialpad.com
- Select My Company
- Select Export CSV Log
- Select Team List
- Select Ok
That's it! A link to download the CSV file will be sent to your email address.
In the CSV file, you'll see a list of all users and room phones across all Offices.
Export Office User List
To export your company-wide User List, head to your Admin Settings from Dialpad.com
- Select the desired office
- Navigate to Office Settings
- Select Users
- Select Export Users List
- Select Ok
A link to download the CSV file will be sent to your email address.