Export a User List

Need a quick rundown of all your users and room phones? Elect to export your team list from Dialpad.

  • target_id (user or room phone ID)
  • type (user or room)
  • primary_email (user's primary email)
  • name (user or room phone name)
  • state (active, invited, suspended)
  • office_id
  • office (name of the Office the user is assigned to)
  • country
  • date_added (invite/creation date)
  • departments (Department IDs)
  • department_names (name of the Departments the user or room phone is assigned to)
  • emails (user's primary and secondary emails)
  • phone_numbers (all numbers assigned to the user/room phone)
  • fax_numbers (fax number assigned to the user)
  • extension (user or room phones extension)
  • licenses (users license type)
  • office_admin (is the user an Office Admin)
  • company_admin (is the user a Company Admin)
  • cc_on-duty_status (is the user available or unavailable in a Call Center)

Let's take a look at how to get this export.

Entire Company

dp-export-team-list.gif

From Dialpad.com, navigate to Admin Settings My Company. You'll only be able to do this if you're a Company Admin.

Select Export CSV LogTeam List and a link to download the CSV file will be sent to your email address.

In the CSV file, you'll see a list of all users and room phones across all Offices.

Individual Office

dp-export-user-list-office.gif

From Dialpad.com, navigate to Admin Settings OfficeUsers. You'll only be able to do this if you're a Company Admin or an Office Admin.

Select Export Users List and a link to download the CSV file will be sent to your email address.

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