Need a quick rundown of all your users and room phones?
No problem, Dialpad makes it easy to export your user list right from your Admin Portal.
Let's take a look at how this works.
Who can use this
Company Admins on all Dialpad plans can export their company-wide user list.
Company and Office Admins can export their office-specific user list.
Available data points
Exported data (sent via email in CSV format) provides the following information:
target_id (user or room phone ID).
type (user or room).
primary_email (user's primary email).
name (user or room phone name).
state (active, invited, suspended).
office_id.
office (name of the Office the user is assigned to).
country.
date_added (invite/creation date).
departments (Department IDs).
department_names (name of the Departments the user or room phone is assigned to).
emails (user's primary and secondary emails).
phone_numbers (all numbers assigned to the user/room phone).
fax_numbers (fax number assigned to the user).
extension (user or room phones extension).
licenses (users license type).
office_admin (is the user an Office Admin).
company_admin (is the user a Company Admin).
cc_on-duty_status (is the user available or unavailable in a Contact Center).
Export company user list
To export your company-wide user list, head to your Dialpad Admin Settings.
Select My Company
Select Export .CSV Log
Select Team List > Select Ok
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That's it! A link to download the CSV file will be sent to your email address.
In the CSV file, you'll see a list of all users and room phones across all Offices.
Export office user list
To export your office-specific user list, head to your Dialpad Admin Settings.
Select the desired Office
Navigate to Office > Select Users
Select Export Users List > Select Ok
A link to download the CSV file will be sent to your email address.