References and Additional Resources
- 30 May 2023
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References and Additional Resources
- Updated on 30 May 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Article Summary
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These are glossaries, manufacturer and provider help articles, and other links for context on testing tools, and some helpful resources for network configuration and maintenance.
Check out the Before You Begin article to make sure you use a compatible browser and the best connection type for your situation.
Dialpad
- Dialpad Self-Service Deployment Guide
- Network Recommendations
- Supported Desk Phones
- Headset Recommendations
- Supported Browsers
- Desk Phones (FAQs)
VoIP Best Practices
- Five Best VoIP Practices to Follow for Quality and Reliability.
- 10 Best Practices for VoIP Success
- VoIP on Cisco Meraki: FAQ and Troubleshooting Tips - Cisco
- Wireless VoIP QoS Best Practices - Cisco Meraki
- VoIP Mechanic - "What is VoIP?"
Glossaries and Guides by Visualware
Visualware is the developer of Dialpad’s Network Assessment toolkit. The testing server is owned and operated by Dialpad.
- Visualware Assessment Cloud Glossary
- Visualware MyConnection Server Glossary
- Measure the Quality NOT The Speed
- MCS Tests | Tests Overview (for getting additional details on specific test results)
General
- Capacity vs. Bandwidth: Why You're Not Getting What You Pay For
- In networking, what are bandwidth, latency, and speed?
Routes and Traceroute
Jitter
- Network Jitter - Common Causes and Best Solutions | IR
- Network Jitter: How to Test, Measure, and Reduce Jitter in VoIP
Manufacturer Support Sites
VPN Split-Tunnel Support
Dialpad (as with most VoIP providers) does not support VPNs. If a VPN is required for work, the Dialpad traffic should be routed through a split-tunnel configuration.
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