Manage Contact Labels
- 18 Sep 2023
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Manage Contact Labels
- Updated on 18 Sep 2023
- 1 Minute to read
- Print
- DarkLight
- PDF
Article Summary
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Contact labels let users apply custom labels to personal and department contacts, allowing you to organize and search for contacts efficiently.
Let's dive into the details.
Who can use this feature
Customers with a Pro and Enterprise plan can use contact labels in Dialpad.
Create contact label
To create a contact label:
- Choose a contact
- Click their name to open the contact information in the sidebar
- Select Add a label
- Type the label details
- Press enter to confirm
Tip:
New labels created will appear as an available selection for other contacts.
Remove contact label
To remove a contact label:
- Choose a contact
- Click their name to open the contact information in the sidebar
- Select the X button beside the label you'd like to delete
Tip:
Labels are not deleted when removed from the contact; they'll remain available as a label for selection on other contacts.
Search by contact label
Search labels to easily find all contents with the associated label.
Simply type the label into the Dialpad search bar to find contacts with the desired label.
Tip:
Contacts with multiple labels assigned will first display the matching label in search results.
Frequently Asked Questions
How many contact labels can I create per contact?
Contacts can feature up to 20 custom labels each.
Are contact labels shareable?
No, contact labels are created locally for each user and cannot be shared when searching labels.
Is a contact label case-sensitive?
Nope! Contact labels are case-sensitive in creation only. "Dialpad," for example, is not the same as "dialpad."
Yet using search for either of those two terms will return identical results.
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