アナリティクス

Mastering the basics of Dialpad Analytics. Learn to understand terms and key concepts, schedule reporting, and find useful tips in the FAQs.

Discover the power of visualizing data! Learn to export and interpret your Dialpad analytics, with useful tips to assist in improving your decision-making.

Check out our helpful guidebooks! Extract essential metrics such as total number of calls, response time and call count over time from your datasets.

Discover how to customize your Contact Center dashboard, analyze call disposition data, and receive a weekly email summarizing your Contact Center's performance trends and key highlights.